
In 2022, leaders across industries seem to have one thing in common: they report that their organizations are spending more time firefighting than ever before. A prevailing reactionary culture has emerged, born of the business climate of the past three years. In that time we’ve seen shutdowns, layoffs, large scale resignations, wildly changing employee expectations, supply chain challenges, interest rate hikes, and rising costs of attracting and retaining employees. The list goes on and on. Many organizations are still understaffed at several levels of the hierarchy and the resignation environment continues to disrupt progress. A large percentage of front line workers are new, and due to inexperience, there may be only so much they can do without strong guidance. Key staff supporting positions are also understaffed, including IT, Maintenance, and Engineering departments—all contributing to an atmosphere of intense firefighting. How can you reduce or eliminate firefighting and get back to more purposeful work?

