
During COVID, we have received a great deal of advice related to pivoting our businesses (or staying the course), adapting our processes, managing remote employees, or navigating the combination of some remote workers and some in-office workers. Many organizations are currently in that interesting state of balance with some working from home and others not. Several challenges arise: some employees working from home may perceive those still working from home as “favorites” who are not required to do as much work. Those who have returned to the workplace may be stressed over a higher risk of contracting COVID. Those working from home are juggling children at home and multigenerational households, all the while wondering what they are missing out on, including potential advancement opportunities. How can you reinforce stability and calm?
With continuing uncertainty, one of the best tools in the leader’s toolbox is accountability. Why does accountability matter more now than ever?


